Frequently Asked Questions: Walk

On this page you will find all the information about your walk experience during Amsterdam Light Festival Edition 14. 

GENERAL

How can I experience Amsterdam Light Festival by foot?

With our Festival App! You can find multiple walking experiences in the app, available for download mid November.

Light Walk: with the Light Walk (€ 7.99) you'll unlock the route map with GPS functionality. It includes an audio guide, or you can read all about the artworks, artists and behind the scenes facts. Next to that, there are exclusive hospitality offers. The app is available around mid November.

Kids Walk: for the little adventurers we introducte the Kids Walk (€ 3.99), with texts about the artworks and a treasure hunt element (with a small prize at the end!). The app is available around mid November.

Do I need a ticket to walk the route?

It is not mandatory to purchase tickets to see the artworks, however, with our walking experiences you will get access to an audio guide and all information necessary. There will be no information at the artworks. Reason for this is that, as a cultural foundation, we cannot exist without the contribution of our visitors.

Do I need to book a date and time slot for the walk?

With the festival app you can walk anytime the lights are on. Check out the opening hours here.

How long is the route?

The walking route is approximately 4.5 kilometers in total. This takes about 1.5 hours, depending on your speed.

What is the route?

The artworks are placed along the canals of Amsterdam. You can find the exact route and more information in our app, which can be found in the Google Play or Apple Store soon. By purchasing the route, you support the art and the foundation tremendously.

Are there toilets on the route?

We are unable to facilitate this ourselves. However, you can check out this page on the website of the City of Amsterdam for an overview of public toilets.

FESTIVAL APP

Where can I get the app?

The app will be available mid November. You can download the app from the Play Store and App Store.

Does the app contain the route?

Yes, download the festival app and purchase a walking experience to also access the route map.

What does the app cost?

The app can be downloaded for free, the walking products all have different prices.

What do I get with the route map?

The free app includes basic information about the festival and updates. The paid walks give you access to the route, audio guide, artwork locations and all the information about the artworks and artists.

Can I view the map at home before I begin my walk?

Yes you can, we will make the map available for purchase in-app from November 24 onwards.

Will the map be available for 48 hours again this year?

No, once you’ve purchased the map in the app, you can view it during the entire festival period.

Where do I begin my walk?

You may start the route wherever you want, the artworks are not placed in a particular order. If you are not familiar with Amsterdam Light Festival, a good place to start is Amstel 1 or Waterlooplein. 

I have not come across any artworks. How is this possible?

The 'free' maps on the internet do not contain the right information. To prevent disappointment, please only consult our official communication channels.

I do not have a smartphone for the digital map. What now?

At one of our information points you can purchase a printed map. Please note that we only have small quantities of the map available as they are only meant for visitors without a (working) mobile phone.

Where can I find the information point?

At Amstel 1 or near Central Station. More info follows.

 

KIDS WALK

What is it?

This walking experience was created for kids. It contains artwork information in understandable language, fun facts about the art, pictures, quiz questions and a scavenger hunt.

How does the scavenger hunt work?

More info soon.

How long is the Kids Walk?

The walking route is 4.5 km.

When is the Kids Walk?

Evey day that the lights are on (check out our dates & hours). For picking up the prize, you need to be at an information point before 9:00 pm (open Thu-Sun, daily during Xmas holidays).

For what age is the Kids Walk suitable?

We recommend the walk for kids between 7 and 12 years old. But, younger is definitely possible with guidance of an adult.

 

CAN’T FIND YOUR QUESTION?

Click on one of the subjects below for more frequently asked questions and answers:
CRUISE DIRECTIONS FESTIVAL INFO TICKETS

CONTACT

Customer service 

tickets@amsterdamlightfestival.com

General

info@amsterdamlightfestival.com (no ticket/booking questions)